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References & tools
Print references
The best investment you can make in this area is to buy the recently updated Survey Kit edited by Arlene Fink (2002).
Online references
An online guide to survey design is available at: http://www.surveysystem.com/sdesign.htm.
Covey's (2002) Usage and Usability Assessment: Library Practices and Concerns provides valuable information about designing surveys. It is available at: http://www.clir.org/pubs/reports/pub105/contents.html.
Online instruments, tools, guidelines, etc.
Some useful guidelines for survey design can be found at: http://www.pearsonncs.com/research-notes/2.
More information about the technical aspects of survey design can be found at: http://www.ubmail.ubalt.edu/~harsham/stat-data/opre330Surveys.htm.
Hints for writing effective questions are at: http://edresearch.org/pare/getvn.asp?v=5&n=3.
Recent examples of web-based surveys can be found at:
- http://www.library.usyd.edu.au/borrowing/docdel/questionnaire1.html
- http://healthcybermap.semanticweb.org/questionnaire.asp
- http://www.bcpl.net/~dcurtis/digital/quest.html
- http://resources.theology.ox.ac.uk/library/content/feedback.html